Meredith Cress
Senior Managing Director, Commercial Management Services Americas / Houston, TX
Meredith heads Commercial Management Services in the Americas, including property and facility management, engineering, and maintenance services for commercial offices across Brazil, Canada, Mexico, Panama, and the United States.
In her tenure at Hines, she has been responsible for operational oversight of all asset types in Texas, Colorado, and Arizona, leading a talented team of approximately 400 employees. She was responsible for starting Hines’ new multifamily property management arm, Hines Living, formerly known as Willowick Residential, in the U.S. Sunbelt, scaling from one property of 224 units under management in late 2019 to nine properties at over 4,200 units by year-end 2023. Meredith believes providing exceptional service and support to our clients and our valued employees who serve them is paramount to Hines’ success.
Meredith brings over two decades of experience leading real estate property and facility management teams with expertise in Class A commercial office space. Having joined Hines in 2004, she has contributed to the industry through the Houston chapter of the Building Owners & Managers Association, where she served on the board of directors for six years, including the role of president in 2016. Additionally, Meredith participated as a board member for Texas BOMA and the University of Houston’s Bauer College of Business Advisory Board.
Meredith earned a Bachelor’s degree in Animal Science from Texas Tech University. She enjoys traveling and spending quality time with her husband, two kids, and French bulldogs.