Our Comprehensive Guide to Return to the Office
When Youâre Ready, Weâre Ready.
A Letter from our Chairman & CEO
For more than six decades, Hines has demonstrated that what makes buildings successful is their ability to provide a healthy, productive environment in which businesses can achieve their goals.
Achieving âThe Great Returnâ
Practical steps for office owners, operators and corporate occupiers
Learn MoreA Clean and Conscious Journey
WHILE YOU WERE AWAY
- Provided comprehensive cleaning and disinfection as needed to maintain building readiness
- Monitored and maintained each propertyâs indoor air quality profile
- Operated all plumbing fixtures to maintain water quality
- Strategically installed hand sanitizer stations throughout the common areas
- Installed signage that provides social distancing guidance and/or instructions
- Continued to maintain Fire Life Safety procedures including planning for fire drills with social distancing measures in place
YOUR ARRIVAL
- If arriving by public transit, remember to hand sanitize before you reach the building
- Utilize contactless entry and proximity readers at garage entrances
- If masks are mandated, please secure your mask before entering the building
- In some cases, property management will conduct health and temperature screenings
- Be mindful of social distancing guidelines in common areas, elevators, stairwells and pathways
- Use hands as little as possible when opening doors
- Security team members and building personnel will be wearing PPE for added protection
- Lobby furniture may be removed or reconfigured to support social distancing and limit common area congregation. Some amenities may be temporarily closed or reconfigured.
- Pay attention to signage for important reminders
TO YOUR FLOOR
- Utilize hand sanitizer stations
- Know that elevator call buttons will be sanitized on a frequent basis
- Follow reduced queuing etiquette and elevator occupancy guidelines
- Respect your building-specific protocol as noted on signage or directed by building staff
- Be patient if you experience delays, but know you are supporting better health for all during this period
- Once you arrive on your floor, use hands as little as possible when opening doors
IN YOUR OFFICE
- Know that enhanced cleaning protocols have been activated on your floor, including restrooms
- Continue to wear masks, if mandated
- Respect social distancing guidelines while navigating your suite with co-workers
- Utilize video conferencing to limit in-person meetings
- Adhere to new conference room seating limits and disinfect table and equipment before and after every meeting
- Respect your suite-specific protocols such as one-way traffic flows
- Be mindful of congregating in common areas, kitchens and collaborative spaces
- Limit visitors and guests, if possible
- Clean your personal workspace with disinfecting wipes frequently
DOING OUR PART
- Enhanced disinfection standards remain in place
- Hand-sanitizer stations will be available at strategic touchpoints
- We maintain stringent air quality standards including increasing fresh outside air and exhaust throughout the building, which improves ventilation
- Signage and graphics are placed to assist in maintaining physical distance and pedestrian traffic direction
- Property management will continue to follow established case reporting and communication protocols
- When open, our conference centers, common areas, amenities and coworking space will operate at reduced capacities or with revised configurations to respect social distancing guidelines
- As always, we will stay closely partnered with our tenants, guests and vendors
DOING YOUR PART
- Be mindful of your own and othersâ wellbeing
- If you have any symptoms, even mild, stay home
- Wash or sanitize your hands frequently
- Clean your immediate work area frequently
- Wear masks if mandated
- Be aware of your own and othersâ personal space
- Pay attention to signage and follow procedures
- Be kind and exercise empathy as we navigate this new normal together
- Do not shake hands, instead, wave.
- Cover coughs and sneezes with a tissue or sleeve. Do not use your hands.
- Do not touch your eyes, nose and mouth with unwashed hands
Resources
Hines Resources
Public Health Resources
Partner Resources
Supporting Social Distancing & Mindful Behavior
New graphics to encourage a conscious journey
