Lynn

Lynn

Caring for Tenants with Pride

A service-oriented leader makes an impact through Facilities Management

My job is to ensure the facilities services provided exceed and proactively meet the needs of the people who work in them.

Lynn

Lynn joined Hines in 2014 as an administrative assistant at 101 California in San Francisco, home of the firm’s West Region headquarters. In 2016, she moved to the Hines@Facebook campus as a facilities coordinator and became a zone manager several months later. Over the course of two years, Lynn was promoted to Facilities Manager, her current role.

As a facilities manager, Lynn oversees operations for seven Facebook Buildings that are home base for several thousand employees. Her days are fast-paced and often filled with unique problem-solving, and spearheading initiatives that positively affect employees’ work environments while providing exceptional customer service.

“My clients are the employees who occupy the buildings I manage,” Lynn explains. “My job is to ensure the facilities services provided exceed and proactively meet the needs of the people who work in them.”

A graduate of Oral Roberts University with a degree in International Community Development, Lynn has a passion for helping others and optimizing their environment, whether international or domestic. Her hobby has been working on continuing efforts for clean water project filtration around the world. Ultimately, her satisfaction comes from making a positive impact and knowing there is constant opportunity for improving peoples’ experiences daily.

As the Menlo Park campuses continue to expand, Lynn has helped open nine new buildings in the past two years—her proudest accomplishment thus far. The expansion has added one million square feet to Facebook’s headquarters.

Lynn credits a large part of her success to mentorship. “A manager that pushes employees to the limits while giving immense empowerment has ultimately taken me to where I am today,” Lynn says.

When asked to share one piece of career advice, Lynn suggests, “Embrace the learning journey with an open mind and always strive to go above and beyond in all things.”

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