When we consider "experience," we consider how our services and amenities support the people who use our properties. At Hines, we focus on services that help save our clients time and money, offset the commute, and make the office more productive, not just for work, but for life.

Our Property Experience Program and Hines Hospitality Standards elevate the ordinary into the extraordinary by curating experiences and programs that differentiate us from run-of-the-mill property managers that apply a cut-and-paste approach to each asset. A big differentiator for our investors and clients is that Hines teams focus on more than just rooftop yoga, charcuterie and 'Instagrammable moments".

One of our most popular offerings is Global Entry interviews, hosted at premier Hines properties in four major U.S. cities.

Here's the catch: normally, this process would require an applicant to go to an airport or government building. Travelers must be pre-approved for the Global Entry program, and all applicants undergo a rigorous background check and in-person interview before enrollment. Depending on how far away the enrollment location is, traffic and weather conditions, and other considerations, it’s likely this process will take several hours.

For our investor and owner partners, this also reaffirms the value of the office, especially in the current market moment, as a place to bolster connection and engagement while providing benefits people want and need. It's not just somewhere you go and sit for eight hours; it's a place that enriches your life.

We're excited to continue to offer Global Entry interviews and look forward to expanding to other cities in the future.